About Us

Gjirafa is an Internet services juggernaut in Balkans. As an Albanian language search engine, a content platform, and e-commerce company, Gjirafa dominates or leads a variety of Internet consumer services in South East Europe. Launched for the first time in February 2013 and failed a week later. Re-launched on October 8th 2014, and since Gjirafa has been growing exponentially.

Our vision is to build and facilitate the Internet Economy in the Balkans, by focusing on core Internet services that lack in the region, for a market of around 12 million people. As such we are focused on the following space: online marketing ( and gjirafa AdNetwork), online retail and marketplace (,, and, online video content and TV (, offline to online services (, gjirafa bus schedule, and gjirafa classified), online payment processing (gjirafaWallet, currently in development), and Albanian AI (voice and text, coming soon).

So far, until the end of 2017, Gjirafa has over 3 million unique active monthly users, spanning from Kosovo, Albania, Macedonia, and from the Albanian speaking diaspora from Germany, Switzerland, United States, Italy, Turkey, Greece, and from another 50+ countries globally. As a pioneer in many products for the region, Gjirafa has seen revenue growth between 500% - 1,200% year to year for the past 3.5 years. At the core is the Gjirafa team - a group of entrepreneurs, with unmatched passion, hard work, and persistence that push their own boundaries on daily basis. Together with our partners, investors, our clients and users, we experience the impact on daily basis in literally digitalizing the region and create things that at first seem impossible, while building technology that is world standard.

Products, is the first product launched by Gjirafa, Inc. The Albanian search engine, accompanied by News Aggregator and news search, classified ads, bus schedules data, and weather data. Gjirafa has over 200 million Albanian pages indexed, and aggregates news from Balkans on minute by minute basis.

GjirafaPikBiz containts a business directory of around 80,000 businesses and interest points in Kosovo and Albania; data collected physically in the field, where for over 90% of businesses this is their first time being present online. Maps and navigation is built on top of open street map, while Street View (covering around 90% of Kosovo, while Albania coverage is in process) is build in house, with Gjirafa Cameras and Cars. GjirafaPikBiz has built a transactional system on top of business directory - allowing users for instance to book a hotel, rent a car, or communicate directly with a business about offers or business reviews.

Gjirafa50 is the largest ecommerce store in Kosovo, Albania and the region, for technological products, with over 60.000 products from the world’s most known brands. All the products of Gjirafa50 are original, and come with a warranty directly from the producer. Meanwhile, for all of the orders made, free transport is provided to Gjirafa50’s customers, throughout all of Kosovo.

GjirafaMall is the largest ecommerce store in Kosovo, with over 140.000 products from different categories. Clothes, books, cosmetics, household, food and drinks, are just some of the product categories that GjirafaMall offers. All the orders placed at GjirafaMall, are delivered at your address, throughout all of Kosovo.

gjirafaVideo a video streaming platform, with exclusive content support by GjirafaStudio, regional producers and filmmakers, and local media/tv channels. gjirafaVideo is getting closer to changes in user behavior to consume content on demand, while moving away from traditional TV consumption.

GjirafaAdNetwork is an online marketing platform covering DSP, SSP, and DMP. Covers the client side for highly specialized targeting, and is used by just about all major publishers in Kosovo and Albania (currently around 60 local web portals). The strength of Gjirafa AdNetwork is that it specialized in Albanian language processing, where some of the methodology is published in international peer reviewed journals.

Gjirafa Lab is a startup factory, made for Internet entrepreneurs who lack access to resources and market. As a startup factory, the Lab will provide the space, mentoring, networking, technology, talent visibility, and funding to competent Internet entrepreneurs, creating solutions for the Kosovo, Albania, and FYR Macedonia market. Unlike others, Gjirafa Lab is made of people who have done it before.

Our Partners


Gjirafa Raises a $6.7M Series B from Rockaway Capital to digitise the Balkans

" Gjirafa, Inc., is the fastest-growing company in the region, and the growth is impressive at 314 percent CAGR"

Kosovo’s long, slow recovery

"It has prospered by filling niches deemed too small to bother with by the world's internet giants."

Search Startup Gjirafa Scores $2M To Bring Albania Online

"You’d be forgiven for thinking that Google has search all sewn up, but that’s not necessarily the case in Albanian-speaking countries"

Internet Economic Development Partnership

"The end goal is to successfully launch these new ideas/products and to grow employment, investment, and revenue in the region’s internet economy."

Kosovo is open for business!

"Most striking was their complete commitment to their homeland"

Albanian Search Startup Gets $2 Million in Largest Ever Tech Investment in Albanian Region

"This investment is more than just a bet on the explosive growth potential of the Balkans’ internet economy"

Mergim Cahani

"Gjirafa is working to build the Internet Economy and bring state of the art e-commerce solutions to emerging markets"

Meet the 2014 Founders: Gjirafa, Albania/Kosovo’s answer to Google

"Based on our web mining data, the Albanian web is still in the early stages of development, but it has doubled in the past year and it is continuing its growth rapidly."


Mergim Cahani

Founder & CEO

Ercan Canhasi

Co-Founder & CTO

Diogjen Elshani

Co-Founder & COO

Edi Demaj

Partner USA

Shqipron Sezallari

Head of Product Development

Drilon Kastrati

Principal Software Architect

Festim Cahani

Product Manager

Agon Daku

Lead Software Engineer

Debatik Hoxha

Head of Business Development

Nuridin Selimko

Senior Mobile Developer

Gazmend Kepuska

Software Engineer II

Doresa Rexha

Head of Gjirafa Video

Brikena Rexhaj

Head of Gjirafa50 and GjirafaMall

Arita Thaqi

Graphic Designer

Hakan Shehu

Lead Software Engineer

Sherif Gjini

Front End Developer

Blend Halilaj

Lead Software Engineer

Vjosa Daku

Operations Manager

Abdullah Veliu

Project Coordinator

Romana Safedini

Senior Office Administrator

Riad Asllani

Lead Software Engineer

Nik Raja

Software Engineer

Shqiponje Zogaj

Quality Assurance

Blerton Krasniqi

Operations Manager

Greta Kamberi

Talent Recruiter Specialist

Dren Shabani

Head of Business Intelligence

Gentiana Sahiti

Lead Operations (e-commerce)

Abetare Rexha

Lead Customer Support (e-commerce)

Labeat Fejza

Senior Business Analyst

Blerta Lataj

Partner Development

Trashegim Mavraj

Social Media Manager

Molos Morina

Product Coordinator

Arta Kepuska

Lead Content (e-commerce)

Dardan Kastrati

Lead Graphic Designer

Arianit Osmanollaj

Software Developer

Fiona Pepiqi

Senior Business Analyst

Granit Sekiraqa

Operations Associate (e-commerce)

Meridian Miftari

Penetrator Tester

Tahir Rashiti

Senior Fulfillment Courier

Ermir Hoxha

Partner Development

Rinor Gashi

Client Success Analyst

Adele Gjoka

Production Manager

Abetare Qarri

Customer Support Associate

Arbnora Gashi

Content Associate (e-commerce)

Ihsibi Osmonaj

Android App Developer

Festim Kajtazi

Collections Associate

Shpetim Hajrullahu

Senior Warehouse Specialist

Latif Gerguri

Fulfillment Courier

Naxhije Beka

Internal Accountant

Gentiana Gubetini

Office Administrator Associate

Valma Latifi

Customer Support Assistant

Yll Bytyqi

Software Engineer

Albion Krasniqi

Lead Business Intelligence Analyst

Urim Haxhiu

Android Developer

Andi Gashi

Product Support Associate

Myhedin Zika

Software Developer

Taulant Shatri

Software Developer

Frederik Berisha

Graphic Designer

Kushtrim Spahiu

Senior Business Intelligence Analyst

Fitim Bytyqi

IT Technician and Warehouse Assistant

Bali Demiri

Product Support Assistant

Drilon Shabani

Front-End Developer

Lavdrim Reçica

Junior Talent Recruiter

Festa Stublla Konushevci

Operations Assistant (e-commerce)

Art Jashari

Business Analyst Apprentice

Martina Kabashi

Graphic Designer

Erblina Zeqiri

Business Intelligence Analyst

Lindita Ibrahimi

Client Success Analyst

Lekë Sadiku

Business Analyst

Rinor Shpejti

Performance Marketing Associate

Rilind Halitjaha

Warehouse Assistant

Albert Zariqi

Data Analyst Apprentice

Edin Mehmeti

Software Developer

Lina Mahmuti

Quality Assurance

Andi Sanaja

Warehouse Assistant

Our Lucky

Chief Happines Officer

Arlind Abdyli

Motion Graphics Designer

Patrik Lekaj

Content Coordinator

Mendim Arifaj

Front-End Developer

Kreshnik Shala

Post Production Lead

Edon Halitjaha

Production Assistant

Ylli Tafarshiku

Creative Copywriter (e-commerce)

Monika Bunjaku

Business Intelligence Associate

Valter Lucaj

Executive Producer/ Film Director

Bled Rexhepi

Junior Product Analyst

Jeton Haziri

Product Support Operations

Jeton Pllana

Showroom & Sales Associate

Ardian Thaçi

Lead of Gjirafa Agency and Communications

Dritëro Avdijaj

Front-End Developer

Driton Ademi

Camera Technician and Gaffer

Albiana Bajrami

Content Assistant (e-commerce)

Board Advisors

Esther Dyson

Torsten Suel, PhD

Jay Nathan, PhD

Cedric Maloux


Gjirafa, Inc.,-Dega ne Kosove

Address: Magjistralja Prishtine - Ferizaj, km i 6-te

Tel: +383 (0) 44 991 206

e-mail: [email protected]

Gjirafa Shqiperi SHPK

Address: Tirana Business Park, Rruga Rinas, Tiranë, Albania

Tel: +383 (0) 44 991 206

e-mail: [email protected]